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FAQs

Helpful Information For Your Stay

Find helpful answers to common questions about your stay, from policies and amenities to local insights. Our San Francisco hotel FAQs guide is designed to make planning your visit simple and seamless.

What type of payment do you accept?
What time is check-in and check-out?
What is your smoking policy?
What is your Package Handling & Storage Policy?
What is there to do near the hotel?
What is the history of the hotel?
What is the cancellation policy?
Is parking available?
Is my identification/passport required at check-in?
How long does it take to get my deposit for incidentals?
How far is the hotel from downtown San Francisco?
Do you provide shuttle service to and from the airport?
Do you offer breakfast?
Can I store my baggage prior to checking in or after checking out?
Can I bring my pet?